We collect information in three ways:

A. Personal Information

Collected during checkout, account creation, or customer support:

• Full name
• Email address
• Shipping & billing address
• Phone number
• Payment information (processed securely by third-party providers)

B. Automatically Collected Data

When you browse our site, we automatically gather:

• IP address
• Device type
• Browser type
• Cookies & tracking data
• Pages viewed and actions taken

C. Payment Data

We do not store full credit/debit card details.

Payments are processed securely through:

• Stripe
• PayPal

2. How We Use Your Information

We use your information to:

• Process and deliver orders
• Communicate with you
• Improve website performance
• Prevent fraud
• Send promotional messages (with your consent)

3. Sharing Your Information

We may share information with trusted partners strictly for business operations:

• Payment processors
• Shipping carriers
• Analytics providers
• Customer service tools

We do not sell your information.

4. Data Protection

We protect your data using:

• SSL security
• Encrypted checkout
• Secure third-party gateways

However, no system is 100% secure.

You use our site at your own risk.

5. Cookies & Tracking

We use cookies to:

• Improve your shopping experience
• Remember your preferences
• Analyze site performance
• Deliver relevant ads

You may adjust cookie settings in your browser at any time.

6. Your Rights

You may:

• Request a copy of your data
• Request corrections or deletion
• Opt out of marketing emails

To exercise your rights, contact us at:

support@customwears.store

7. Changes to This Policy

Updates will be posted here with a revised effective date.

Understand the Terms before proceeding:

1. General Use

You agree to:

• Use the site legally and responsibly
• Not engage in fraud or unauthorized activity
• Not copy or reproduce our content without permission

We reserve the right to refuse service at any time.

2. Product Information

We strive for accuracy, but:

• Colors may vary due to screen settings
• Sizes may differ slightly depending on manufacturer
• Product availability may change without notice

We may update product details at any time.

3. Pricing & Payments

• All prices are listed in USD
• Prices may change without notice
• You will be charged the price shown at checkout
• Orders must be fully paid before shipping

4. Order Acceptance

We may cancel or refuse an order if:

• Payment fails
• Fraud is suspected
• Incorrect pricing is detected
• Shipping limitations apply

You will be notified if your order is cancelled.

5. Shipping & Delivery

Shipping times vary based on destination.

Unforeseen delays (carrier issues, customs, peak seasons) are outside our control.

You are responsible for entering the correct shipping address.

We are not liable for packages lost due to incorrect information.

6. Returns & Refunds

Returns and refunds follow our Refund & Return Policy (below).

By placing an order, you agree to those terms.

7. Intellectual Property

All content on customwears.store — including logos, designs, text, and images — is our property and protected by copyright laws.

8. Limitation of Liability

We are not responsible for:

• Shipping delays
• Lost or stolen packages after delivery
• Misuse of products
• Third-party payment errors

Your use of our site is at your own discretion.

9. Changes to Terms

We may update these Terms at any time.

Continued use of the site means you accept the updated version.

1. Refunds

We offer refunds only if:

• The item arrives damaged
• The item is defective
• The wrong item was delivered

To request a refund:

• Contact us within 7 days of delivery
• Provide photos of the issue
• Include your order number

Refunds are issued to the original payment method once approved.

We do not issue refunds for:

• Wrong size chosen
• Buyer’s remorse
• Delays caused by carriers
• Items that show signs of wear or use

2. Returns

Returns are accepted only for defective or incorrect items.

To be eligible:

• Item must be unused
• Item must be in original packaging
• Proof of purchase required

Return shipping costs:

• Covered by customer for non-defect returns
• Covered by us for defects or errors

3. Exchanges

Exchanges are offered only for:

• Incorrect items
• Defective items

We cannot exchange due to size or preference issues.

4. Cancellations

Orders may be cancelled within 1 hour of purchase.

Once processing begins, cancellation is not guaranteed.

5. Shipping Information

Processing Time:

 1–3 business days

Shipping Time:

 5–15 business days depending on destination

Tracking may take 1–3 days to update after shipment.

We are not responsible for:

• Incorrect shipping addresses
• Lost packages marked “delivered”
• Delays caused by couriers or customs

6. Contact Us

For any questions about returns or shipping, email us at:

support@customwears.store